Best Western PLUS Executive Hotel Richmond

The staff here is just top-notch, incredibly professional and respectful. One of the best things about this place is the breakfast service. It kicks off bright and early at 6:30 and keeps going strong until 9:30, with an extra hour on weekends, stretching all the way to 10:30. That kind of flexibility is hard to come by elsewhere. And let me tell you about the menu—it's got a wonderful variety, but their omelette? Absolutely divine. I won't think twice about staying here again when I'm in Richmond. Oh, and let's talk about location—it's spot on! Right smack dab in the middle between downtown and the west end. Plus, there are plenty of restaurants nearby. And did I mention it's right on Broad Street? You can't beat that—it's the main artery of Richmond!

Everything seemed updated and the facilities felt fresh

Good value for the money. Property reasonably up to date. Plenty of nearby, free, lighted parking. Far enough off Broad St to be quiet. Friendly staff. Room had all the amenities. Generous breakfast.

The lobby was a bit underwhelming but it the rooms were so quiet and clean and the bed was fantastic. The staff was a bit overwhelmed by the city water shutoff, understandably. but they were as helpful as they could be.

The Front Desk staff is amazing!! Very helpful and nice. Their customer service skills were exceptional!!